SQUIRREL- Vidi Furniture Sdn Bhd

6 Reasons for Trust in SQUIRREL Online Shop 您可安心在SQUIRREL网店购物的6个原因 Online shopping is already a trend in the future. But for Malaysia, which is just starting, consumers will feel unfamiliar. In particular, the market is full of online fraud. I believe that many people will give up their willingness to purchase from online market because they are worried about or have no confidence in online shopping after they have seen many fraud case on internet. So here we need a explanation that we can give you absolute confidence, trust and security to use our online store for shopping! 网购已经是未来的消费趋势。但是对于刚刚起步的马来西亚,消费者会感觉比较陌生。尤其是在市场到处都充斥着网络诈骗的陷阱。相信很多人在网络看了我们的广告后会因为担心或对网购缺乏信心而放弃在网络购买的意愿。所以在这里我们需要详细的解释，以便让您知道我们能够给您绝对的信心，安心和安全的使用我们的网络商店购物！ 1. We are a company that has long been registered 1. 我们是注册已久的公司 We are an entity company with a business registration (502683-P) and was established in 1998. Our head office is located in Johor- Batu Pahat- Sri Sulong Industrial Area. You can

This article will let you know- How to apply your promo code at SQUIRREL Online Store. There are 1.) Desktop version & 2.) Mobile version. 这篇文章简单的解释如何在我们的网络商城使用您手上的Promo Code。 我们会分为1.）桌面版的使用方。，和 2.）手机版的使用方法。 Desktop version/  桌面版 1st, you need to go to our online shop: www.vidifurniture.com/shop 首先您必须去到我们的网络商店： www.vidifurniture.com/shop Choose what product you want & add to shopping cart. You can click to view cart or directly go to checkout. 选择您想购买的产品加入购物车( add to cart)。然后点击view cart或者可以直接去点击去付款(checkout)。 Inside "View Cart" page, just key in your promo code at the "Apply coupon" column. After valid the coupon, system will show detail at below. 在View Cart页面，输入您的折扣码点击Apply coupon。过后折扣码生效后会显示在资料中。 You also can directly apply your promo code when you checkout the payment. Click the circle place, after show you the column for key in promo code. After valid the coupon, system will show detail at

WHAT IS YOUR RETURN POLICY? 1.1 We ensure that all products are high quality and we do check all orders before they are shipped. In the rare circumstances that your item(s) has a manufacturer defect or you have a warranty claim, please contact us or email us within 24 hours upon receiving your item(s). Vidi Furniture may request for photos to support the assessment of your claim. If the warranty claim is accepted, we will arrange for the replacement or we can issue a store credit or refund for the item(s) and cover all associated shipping cost. 1.2 Please take note of the following: 1.2.1 We will refund your order total, less our costs for shipping and handling each way for exchanges, (unless due to mishandling or manufacturers’ defect) full order amount will be refunded. 1.2.2 For items that shipped are free, our costs shipping and handling each way costs will be deducted from your refund, (unless due to mishandling or manufacturers’ defect) full order amount will be refunded.

客厅不可缺少的家具 Furniture which living room can not be lack 一间客厅除了沙发，电视柜，接下来最重要的就是茶几或是我们本地所说的“咖啡桌”了。 SQUIRREL 设计的coffee table主要是要搭配我们的吊柜系列。 所有用的原料都和我们吊柜系列一样。虽然设计简单但是搭配多变！ A living room; Sofa, TV cabinet, the next most important furniture is the coffee table. The SQUIRREL coffee table is designed to match our wall cabinet series. All the raw materials are the same as our wall cabinet series. Although the design is very simple, but can easy to match living room furniture! 一样高品质的材质 The same high quality material 主要有方形和圆形- 这两种形状是最容易搭配家具。并且我们在桌面配置了玻璃，在您使用时能预防水渍渗透桌面也不容易刮花。 Square and Round - these two shapes are the easiest to match the furniture. And we have a glass on the desktop, you can prevent the water penetrate the desktop and  it is not easy to scratch. 桌身表面是 喷高亮漆（HIGH GLO），也就是一般所说的“钢琴漆”。 表面肮脏了也容易清理，并且保证不会变色。 Body paint is a high-gloss paint (HIGH GLO), which is generally referred to as "piano paint." The surf

Warranty We want you to rest easy and enjoy your furniture with peace of mind.  How long is the warranty period?  All SQUIRREL brand furniture is covered by a 3 months or 5 years warranty (*depend product category) against manufacturing defect. The warranty period for the furniture starts on the date of delivery which must be registered and activated within fourteen (7) days from delivery date.   Please note that promotion products and accessories do not carry this warranty. What does this warranty cover? We warrant that all furniture is free from defects in materials and workmanship and conforms to VIDI FURNITURE published catalogue.  What this warranty does not cover? This warranty does not cover failure resulting from daily wear and tear, misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by you. How do I keep track of the warranty? Please keep a copy of the original proof of purchas

如果想知道您选购的商品的运费计费方式，您可以在checkout时查询。我们会依据您送货的地址给您知道所需缴费的运费价格。 基本上我们的送货方式可以分为三种，并且会在产品图旁边的说明上注明。 You can check the shipping fees upon check out. Our shipping fees will be charge base on your delivery address. And we do have three kinds of delivery method which will be marked in the product description. 1. 需要安装的大件产品- 由我们的送货团队负责运送。 例如：Squirrel Wall Cabinet Series- SET... 这类大型产品也许需要使用特定的工具。所以我们的配送团队人员将会提供送货和安装服务以确保产品的质量和结构没问题。我们有Service Point的地区，将会提供免费运送和安装。如:Johor, Klang Valley, Penang。此外的地区则会额外收费。东马的顾客只提供免费到港口的服务或到古晋Service Point的服务。东马的顾客我们将提供免费送货到西马港口（FOB）的服务。目前东马我们只提供送货到古晋 Service Point ，送货到东马将会按照体积计算运费。 1. For large piece of item which needed to be install – our transport team will delivery and install it for you. Example: Squirrel Wall Cabinet Series For large items which may require the use of specific tools, our delivery team will provide the installation services. And we will provide free shipping and installation in areas with specific Service Po